1. Requesting storage space and support

1.1. Request a project space

If you have a requirement to store some research data you can Request a project space:

Note

You may be required to pay for your project space and may be asked to provide a project/cost code. This will depend on various factors such as the amount of space you are requesting etc.

PGT and UG students will need to ask their supervisors to request on their behalf.

Project spaces reside on our managed storage systems and offer the following features:

  • Data protection

    • Data stored in a project space is backed up.

    • Data stored in project spaces are stored on University servers in the UK.

  • Network accessible

    • All project spaces are accessible via the network and therefore available on most managed University Desktops and Servers.

  • Collaborative access

    • Project spaces can be made available to groups of users, giving you control of who has access to the data. - Project spaces are only accessible to other users at Surrey, not externals.

  • High speed connection

    • University project spaces are accessible via high speed FibreChannel SAN connections from certain compute resources (Such as the HTCondor pools) - To take advantage of this feature you must ensure you request your project space be Linux accessible when completing the request form.

Tip

File Storage request help guide

1.2. Get storage support

1.2.1. Open a support ticket

Open a Support ticket to report an issue or ask for help with a problem.

1.2.2. Research computing community on Microsoft Teams

Another great way to get support is from your peers and colleagues here at Surrey. There is an open community on Microsoft teams where you will find plenty of knowledgeable and experienced Condor users already discussing all things Condor. This is also a great way to speak directly to us in the IT Services Research Computing team.

Get involved…

Join our Research Computing Community on Microsoft Teams